Privacy Policy

North West Networks website is owned and operated by North West Networks (SMC-Private) Limited, which acts as the data controller for the personal data we collect.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website. Please read it carefully before using the site.

Information We Collect

When you visit our website, we may automatically collect certain technical information about your device, such as your browser type, IP address, time zone, and cookies. We also collect data about your browsing behavior, such as the pages you view and how you interact with the site. This is referred to as “Device Information.”

Additionally, when you voluntarily provide information — for example, by filling out a contact form, requesting a quote, or subscribing to updates — we may collect personal details such as your name, email address, phone number, company name, and any message you send.

We do not collect sensitive payment information through this website.

How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide information about our BPO services (customer support, technical support, taxi dispatch solutions, etc.)

• To improve our website and understand how visitors use it

• To send newsletters or marketing communications (only if you have opted in)

• To detect and prevent abuse or technical issues

We only collect and process the minimum amount of data necessary for these purposes. You may browse our website without providing any personal information.

Your Rights

You have the right to access, correct, or request deletion of your personal data that we hold. If you wish to exercise these rights or have any questions about this policy, please contact us at info@northwestnetworks.live.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy (if you add one later).

Links to Third-Party Websites

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

Legal Disclosure

We may disclose your information if required to do so by law, or in good faith belief that such disclosure is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@northwestnetworks.live

North West Networks (SMC-Private) Limited Incorporated under the Companies Act, 2017 (SECP Registration No. 0260680) | NTN: E003904.